Payments

Safaribid supports the payment methods available in your country, so you can pay the way you prefer.

Payment methods by country

Country	Available methods
Uganda	MTN MoMo, Airtel Money, Card payments, Cash
Kenya	M-Pesa, Card payments, Cash on Delivery
Rwanda	MTN, Card payments, Cash

Cash on Delivery limits

Cash payments are capped at a set limit. If your order total is above the cash limit, you will need to pay using one of the other available payment methods, such as mobile money or card.

Refunds

Same payment method

If an order is refunded, the money is returned using the same method you paid with whenever possible.

Processing times

Refund processing times can vary depending on your payment method and provider.

For any questions about a specific payment or refund, contact support with your order details.

Payment security

Payments on Safaribid are handled securely. Never share your passwords, payment details, or OTP codes with anyone, including people claiming to be support or delivery staff.