Vendor Dashboard
Overview of the Safaribid Business dashboard and operational metrics.
Vendor Dashboard
The Safaribid Business Dashboard is your command center for managing commerce, logistics, and revenue.
Dashboard Overview
When you log in to business.safaribid.com, you'll find real-time data on your business performance.
Key Metrics
- Revenue: Total sales across all channels (Marketplace, Web, App).
- Orders: Total number of orders received and their current status.
- Delivery Success Rate: Percentage of orders successfully fulfilled by Safaribid riders.
- Customer Rating: Average feedback from your customers.
Navigation Sections
- Analytics: Deep dive into sales trends, popular products, and customer demographics.
- Inventory: Manage your product catalog, stock levels, and pricing.
- Orders: Real-time order processing and fulfillment management.
- Deliveries: Track active deliveries and review historical logistics data.
- Wallet: Manage your earnings, view transaction history, and request payouts.
Operational Workflow
- Receive Order: An automated notification sounds in your dashboard.
- Accept & Prepare: Confirm the order and begin preparation.
- Request Rider: Once ready, click "Request Rider" to notify the Safaribid network.
- Handover: The rider arrives, picks up the package, and starts the delivery.
- Track: Monitor the rider in real-time until completion.
Notifications
Stay updated via:
- Web Push: Desktop notifications for new orders.
- SMS/Email: Critical alerts for failed payments or cancelled deliveries.
- Mobile App: Use the Safaribid Business app for on-the-go management.