Safaribid Docs

Vendor Deliveries

How Safaribid Business automates logistics for vendors and merchants.

Vendor Deliveries

Safaribid Business seamlessly integrates logistics into your sales workflow. You don't need to manage your own fleet; we provide the infrastructure.

Automatic Dispatch

When an order is ready, our system automatically selects the best rider based on:

  • Proximity: How close the rider is to your location.
  • Vehicle Type: Matching the package size to the right vehicle (Bike, Van, Truck).
  • Rider Rating: Prioritizing high-performing fulfillment partners.

Real-time Visibility

Stay informed at every step of the delivery:

The Delivery Map

View all your active deliveries on a live map. See exactly where your riders are and their estimated time of arrival (ETA) at the destination.

Status Updates

Track status transitions in real-time:

  • Rider Assigned: Know who is coming to pick up your package.
  • At Pickup: Rider has arrived at your store.
  • Picked Up: Package is in transit.
  • Delivered: Customer has received the order.

Delivery Proof

To ensure accountability, Safaribid riders collect proof of delivery:

  • One-Time Password (OTP): Sent to the customer and required by the rider to close the trip.
  • Digital Signature: Collected on the rider's device.
  • Photo Proof: Optional photo of the delivered package at the destination.

Logistics Settings

Customize how deliveries work for your business:

  • Preparation Time: Set the default time you need before a rider is dispatched.
  • Delivery Zone: Define the radius within which you offer fulfillment.
  • Flat Rates vs. Dynamic: Choose between fixed delivery fees or real-time distance-based pricing.

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