Safaribid Docs

Vendor Payouts

Understand Safaribid's wallet system, settlement cycles, and revenue tracking.

Vendor Payouts

Safaribid ensures that your revenue is processed securely and settled promptly into your preferred account.

The Safaribid Wallet

All earnings from the marketplace and your integrated stores are credited to your Safaribid Business Wallet.

  • Available Balance: Funds that are ready for withdrawal.
  • Pending Balance: Funds from recent orders undergoing the standard settlement hold (usually 24 hours).
  • Reserved Balance: Funds held for potential refunds or chargebacks.

Settlement Cycles

We offer flexible settlement options to keep your cash flow healthy:

  • T+1 (Standard): Funds are available 24 hours after a successful delivery.
  • Instant Payout: Available for high-volume partners (additional fees apply).
  • Weekly Settlement: Consolidate your earnings into a single weekly transfer.

Withdrawal Methods

You can withdraw funds from your wallet via:

  • Mobile Money (M-Pesa, Airtel Money): Instant transfers to your business number.
  • Bank Transfer (EFT/RTGS): Settlements within 1-2 business days.
  • Safaribid Card: Use your earnings directly with a Safaribid-linked debit card.

Fees & Commissions

Safaribid charges a transparent fee structure based on your plan:

ServiceFee
Marketplace Sale10% - 15% (includes payment processing)
Logistics FulfillmentDistance-based fee (starting at KES 150)
Withdrawal FeeKES 50 (Flat rate for Bank/Mobile Money)

Revenue Reports

Download detailed financial statements in CSV or PDF format:

  • Daily Transaction Logs
  • Monthly Revenue Summaries
  • Tax/VAT Invoices

Access these in the Wallet > Reports section of your dashboard.

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